Refund policy

Refund Policy

At Grow Clinics, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.

Returns

• Items must be returned within 14 days of the delivery date to be eligible for a refund or exchange.
• The item must be unused, in the same condition as received, and in its original packaging.
• Certain items, such as personal hygiene products, gift cards, and downloadable goods, are non-returnable.

Refunds

• Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original method of payment within 5-7 business days.

Exchanges

• If your item is defective or damaged, we will replace it at no additional cost. Please contact us with proof of damage within 7 days of receiving the product.

Shipping

• Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong or defective item).
• Shipping fees are non-refundable.

Contact Us

If you have any questions about our refund policy or need assistance with your return, please contact us at clinics@grow-clinics.org or call us at 70438130